Polityka wysyłki

Delivery Time: After your order is processed, the delivery process generally takes an estimated 60 business days. Since our products are sourced internationally, delivery times may vary depending on your country or region. Additionally, factors such as shipping volume, logistics congestion, public holidays, force majeure, and customs procedures may affect this timeframe. In such cases, a tracking number will be provided so you can monitor the status of your order.

Delivery Information: Once your items are shipped, the tracking number and delivery details will be sent to you via email.

Delays and Issues: If you encounter any unexpected delays or issues during the delivery process, please do not hesitate to contact our customer service team. We are here to assist you as quickly as possible.

Shipping Fees and Details: Shipping fees may vary depending on the weight of the products, the delivery address, the selected shipping method, and shipping volume. The exact pricing will be shown during checkout and in your order confirmation.

At Lucisumbra, we prioritize customer satisfaction. Our customer service team is here to assist you with any questions or support you may need.

Thank you for choosing us; we are committed to providing you with the best possible service.